Privacy Policy

Effective Date: 26 September 2026
Last Updated: 26 September 2026

BhudevSetu (“BhudevSetu”, “we”, “us”, “our”, or “the Platform”) is a product developed and operated by Codzcart Infotech Private Limited.

This Privacy Policy explains how Codzcart Infotech Private Limited, through its product BhudevSetu, collects, uses, stores, shares and protects information when you use the BhudevSetu website, mobile application and related services.

By accessing or using BhudevSetu, you acknowledge that you have read and understood this Privacy Policy.

1. About BhudevSetu

BhudevSetu is a product of Codzcart Infotech Private Limited, developed with the vision of connecting tradition with technology and creating a digital ecosystem for the Bhudev community.

BhudevSetu is a digital platform designed to connect users with Bhudevs and facilitate the discovery, booking and management of traditional religious and spiritual services.

The Platform may allow users to:

Create and manage an account
Browse religious and traditional services
Discover Bhudev profiles
View service details
Check availability
Book services
Make online payments
Manage bookings
Receive booking and service notifications
View booking history
Use wallet or digital credit features, where applicable
Access Panchang or calendar-related information
Communicate regarding bookings or services
Submit ratings and reviews, where available

2. Information We Collect

We collect information that is necessary to provide and improve our services.

2.1 Account and Profile Information

When you create an account or use certain features, we may collect:

Full name
Mobile phone number
Email address
Profile photo, if you choose to provide one
Date of birth, if required for a specific service
Gender, if voluntarily provided and required for a relevant service
Preferred language
Profile information and preferences

We only request information that is relevant to the functionality for which it is collected.

2.2 Booking Information

When you book a service through BhudevSetu, we may collect:

Selected service
Selected Bhudev
Booking date and time
Service location
Booking notes or instructions
Information voluntarily provided for performing the requested service
Booking status
Cancellation or modification information
Transaction-related information

Certain religious services may require additional information to perform the requested service. Such information will be collected only where necessary or voluntarily provided by you.

2.3 Location Information

Where the Platform provides location-based features, we may request access to your device location.

Location information may be used to:

Show relevant Bhudevs or services
Help identify nearby service providers
Determine service availability in a particular area
Improve location-based search
Assist with service location or booking

You may control location permissions through your device settings.

2.4 Payment Information

When you make a payment through BhudevSetu, payment processing may be handled by third-party payment service providers.

We may receive information such as:

Payment status
Transaction ID
Payment amount
Payment date and time
Payment method or payment-related identifiers

We generally do not store your complete debit card, credit card, UPI PIN, banking password or other sensitive payment credentials on our servers.

Payment information may be processed by our authorized payment gateway or payment service provider according to its own privacy policy and applicable requirements.

2.5 Device and Technical Information

When you use the Platform, certain technical information may be collected automatically, including:

Device type
Operating system
App version
Device identifiers or similar technical identifiers
IP address
Network information
Language and regional settings
Crash information
Log information
App performance information

This information may be used for security, troubleshooting, analytics, performance improvement and maintaining the Platform.

2.6 Notifications

With your permission, BhudevSetu may send push notifications relating to:

Booking confirmations
Booking reminders
Payment status
Service updates
Account-related information
Important Platform updates

You can manage notification permissions through your device settings.

2.7 Reviews and User-Generated Content

If the Platform allows you to submit reviews, ratings, feedback, comments, photographs or other content, we may collect and display such content as part of the relevant Platform functionality.

Please avoid submitting sensitive personal information in publicly visible reviews or comments.

3. How We Use Your Information

Codzcart Infotech Private Limited may use collected information through BhudevSetu to:

Create and manage your account
Provide Platform functionality
Process and manage bookings
Connect users with relevant Bhudevs
Facilitate payments
Provide booking confirmations and notifications
Provide customer support
Process cancellations, refunds or related requests
Improve search and service discovery
Personalize parts of the Platform
Maintain and improve Platform performance
Detect and prevent fraud, misuse and unauthorized activity
Protect the security of users and the Platform
Maintain records required for legitimate business and legal purposes
Comply with applicable laws and legal obligations
Resolve disputes
Analyze Platform usage and performance
Develop and improve BhudevSetu and related services

4. Sharing of Information

We do not sell your personal information to third parties for their independent marketing purposes.

We may share information when necessary to operate BhudevSetu and provide requested services.

4.1 Bhudevs / Service Providers

When you book a service, certain information may be shared with the relevant Bhudev or service provider so that the service can be delivered.

Depending on the booking, this may include:

Name
Contact information
Service details
Booking date and time
Service location
Relevant booking instructions

Only information reasonably necessary for fulfilling the booking should be shared.

4.2 Payment Service Providers

We may share necessary transaction information with authorized payment gateways and payment service providers to process payments, refunds and related transactions.

4.3 Technology and Service Providers

Codzcart Infotech Private Limited may use trusted third-party providers for services such as:

Cloud hosting
Database infrastructure
Push notifications
Analytics
Crash reporting
Customer support
Payment processing
Communication services
Security and fraud prevention

Such providers may process information on our behalf and are expected to handle information according to applicable contractual and legal requirements.

4.4 Legal and Regulatory Requirements

We may disclose information where reasonably necessary to:

Comply with applicable law
Respond to lawful requests from authorities
Protect our legal rights
Investigate fraud or abuse
Prevent security threats
Protect users or the public
Enforce agreements

5. Data Security

Codzcart Infotech Private Limited uses reasonable technical, administrative and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, misuse or destruction.

Security measures may include:

Encrypted transmission where appropriate
Secure authentication mechanisms
Access controls
Server and infrastructure security
Monitoring and logging
Regular security improvements

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide the Platform and requested services
Maintain account and booking records
Complete transactions
Resolve disputes
Prevent fraud and abuse
Comply with legal, tax, accounting or regulatory obligations
Enforce agreements
Protect our legitimate interests

When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal and operational requirements.

7. Account Deletion

You may request deletion of your BhudevSetu account and associated personal information.

You may request account deletion through the account settings available within the Platform, where provided, or by contacting us using the contact details provided below.

When we receive a valid deletion request, Codzcart Infotech Private Limited will process the request within a reasonable period and delete or anonymize information that we are not required or legally permitted to retain.

Certain information may need to be retained where required by law, for legitimate business purposes, fraud prevention, dispute resolution, financial/accounting records or other lawful purposes.

Deleting your account may result in the loss of access to your account, booking history, wallet/credits or other Platform features, subject to applicable refund or financial policies.

8. Your Privacy Choices

Depending on the features available in the Platform, you may have the ability to:

Access or update your profile information
Control device permissions
Disable push notifications
Manage location permissions
Request correction of inaccurate information
Request deletion of your account
Contact us regarding privacy-related questions
Withdraw certain permissions through device settings

Some information may be required to provide specific Platform functionality.

9. Cookies and Similar Technologies

Our website and certain Platform services may use cookies, local storage, SDKs and similar technologies to:

Maintain sessions
Remember preferences
Improve functionality
Understand usage
Improve security
Measure performance

You may be able to manage cookies through your browser settings.

Disabling certain cookies may affect website functionality.

10. Analytics and Third-Party SDKs

We may use analytics, crash reporting and other technical tools to understand how users interact with the Platform and to improve reliability and performance.

These services may collect technical or usage information according to their respective privacy policies.

Where third-party SDKs are integrated into the app, their data practices will be considered when completing the relevant privacy disclosures for Google Play and Apple App Store.

11. Children’s Privacy

BhudevSetu is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information without appropriate authorization, please contact us so that we can take appropriate action.

12. Third-Party Links and Services

The Platform may contain links or integrations to third-party websites, services or applications.

We are not responsible for the privacy practices, security or content of third-party services.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

13. Religious and Service Information

BhudevSetu may provide information about poojas, rituals, religious ceremonies, Panchang, festivals and traditional practices.

Such information is provided for general informational and service-related purposes.

Religious practices, procedures, timings and traditions may vary according to region, family tradition, sampradaya, temple practice and the guidance of individual Bhudevs or Acharyas.

BhudevSetu does not guarantee any specific spiritual, religious, financial, health or other outcome from performing a particular ritual or service.

14. Accuracy of User Information

You are responsible for providing accurate and current information when using BhudevSetu.

If your information changes, you should update your profile where the Platform provides that functionality.

Providing inaccurate information may affect booking, communication or service delivery.

15. International Data Processing

Depending on the infrastructure and service providers used by BhudevSetu, personal information may be processed or stored in locations outside your state or country.

Where required, such processing will be carried out in accordance with applicable laws and appropriate safeguards.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our services
Changes in technology
Changes in legal or regulatory requirements
Changes in our data practices

When we make material changes, we may provide appropriate notice through the Platform or other reasonable means.

The updated version will include a revised “Last Updated” date.

17. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

BhudevSetu
A product of Codzcart Infotech Private Limited

Email: mahadev@bhudevsetu.com

Website: https://bhudevsetu.in

Company: Codzcart Infotech Private Limited

For privacy-related requests, please include sufficient information to help us identify your account and understand your request.

18. Grievance / Privacy Requests

If you have a privacy-related concern, you may contact us using the official privacy/contact email provided above.

Codzcart Infotech Private Limited will review and respond to privacy requests within a reasonable period and in accordance with applicable law.

19. Consent

By using BhudevSetu, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein, subject to applicable law and your available privacy choices.

Where specific consent is legally required, we will request that consent separately.

BhudevSetu
A Product of Codzcart Infotech Private Limited